We strongly suggest every client undertake Market Analysis. When you think about a new ground breaking idea and then ask your friends they will all say its a “great idea”. However you need to know if it solves anybody’s problem.

At this stage we commence the Briefing process with the client. We obtain all ideas, concepts and look alike ideas. We then create a Scope of Work, Wireframes and Workflows. We then refine this with the client and produce a final specification ready for development.

Armed with the functional specification we break down all Use Cases into tasks within our project management system and allocate timelines and resources. We also give the client access so they can clearly see the progress.

The exciting part is releasing the new software onto the staging server for the client to commence testing. We do this regularly throughout the project to avoid a last minute disappointment. It also gives us the space to pivot and change direction of necessary.

Once all testing is completed we are ready to launch. We then move into a maintenance phase and support our development for a minimum of 30 days and we never charge for any bugs, that’s our fault, we own so we will fix it.

We don’t charge a monthly service fee for something you own. We offer pre-paid priority hours so you can call on us when you need, receive priority service and know the time is utilised properly. The hour only run out when you use them, so take a week, a month or a year.