Key Points
- Voice to text transcripts
- Transcripts summarised by ChatGPT
- Summarised call fed into your CRM to the contact you were speaking with on the call
Introducing Connect by Hicaliber, a powerful integration solution that combines the capabilities of 3CX and AWS to deliver cost reductions, increased efficiency, and added AI capabilities for businesses. Our product is designed to help organisations streamline their communication processes, improve customer engagement, and drive growth.
Connect by Hicaliber is built on top of 3CX, a software-based private branch exchange (PBX) that uses the SIP (Session Initiation Protocol) standard to enable extensions to make calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services. This powerful platform allows businesses to easily manage and route calls, as well as access advanced features such as voicemail, call recording, and more.
But what sets Connect by Hicaliber apart is our integration with AWS, the world’s leading cloud computing platform. By leveraging the power of AWS, we are able to deliver cutting-edge AI capabilities that can learn from the communications and automate processes, such as voice-to-text conversion.
Our system can take phone calls with clients and translate them to text, and then apply them to relevant contacts or leads in CRM systems. This helps to improve the accuracy of data and make it easier for businesses to engage with their customers.
Connect by Hicaliber also helps businesses to reduce costs and increase efficiency. By using the cloud, businesses can avoid the need for expensive hardware and maintenance costs, and instead pay for only the resources they need. Additionally, our integration with AWS enables businesses to scale their communication infrastructure as needed, without having to worry about additional costs.
As a dedicated team of specialists, we understand the importance of data management and the power of unlocking first-party data to enrich CRM’s with nurture-based marketing solutions. Our product is designed to help businesses make better use of their data and improve their customer engagement. With Connect by Hicaliber, businesses can easily segment their leads and contacts, identify patterns and trends, and create targeted marketing campaigns that are more likely to convert.
In conclusion, Connect by Hicaliber is a powerful integration solution that combines the capabilities of 3CX and AWS to deliver cost reductions, increased efficiency, and added AI capabilities for businesses. Our product is designed to help organisations streamline their communication processes, improve customer engagement, and drive growth. With our expertise in data management, we help businesses make better use of their data and improve their customer engagement. Our dedicated team of specialists is always available to help businesses navigate the integration process and achieve their goals.