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Toppako

Toppako is a smart technology solution enabling people to communicate in a private, safe and secure way.  We worked with our client to develop a system which utilises AI to assist with the filtering of negative words and phrases.  Users can set up their account and invite a ‘connection’ to communicate with, they can mask or hide their own phone number or email address, but keep using their native email or SMS tools.

Concept

The client originally planned for an APP that would allow the subscriber to sign up, invite a second person to communicate through the APP and they would charge for the service.

We explained that very few APP’s are used regularly and the common ones such as TEXT message and EMAIL message are native to most smart devices and the user is more likely to use them than a seperate APP. Besides the user now has to remember new passwords and these are often forgotten.

Solution

We suggested the solution should form part of the everyday use of the smart device. So we developed a system to create a virtual private mobile number and email address. This would allow the users to continue using the current apps on their smart devices.

We also built an intelligent linguistic phrase and dictionary technology that could understand multiple languages, gestures, emojis and common internet abbreviations for words. The system could reduce the risk of vindictive and sarcastic vocabulary from being sent to each party. In the event the system was not sure it would involve an automated Moderator (AI) that would learn and then respond.

 

We utilised several components for the technology stack.

  • Element UI
  • Vue.js
  • Laravel
  • PHP
  • MySQL
  • Google
  • Twilio
  • Stripe

 

Solution Features

just some of the features

Responsive Web App

Fully responsive, fast, web app that runs in any browser on any device. No need to download the App before use.

Artificial Intelligence (AI)

Artificial intelligence that learns from human behaviour and responses. When its not sure, then it asks for help.

Virtual Mobile & Email

Automatically create a virtual mobile number and email account using normal phone technology and Google.

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Project Process

How We Exceeded Expectations

  • Market Analysis

    We strongly suggest every client undertake Market Analysis. When you think about a new ground breaking idea and then ask your friends they will all say its a “great idea”. However you need to know if it solves anybody’s problem.

    So we assisted the client is crafting a survey and launched the survey to a large sample. The results clearly indicated we should progress to the Software Analysis phase.

  • Software Analysis

    At this stage we commence the Briefing process with the client. We obtain all ideas, concepts and look alike ideas. We then create a Scope of Work, Wireframes and Workflows. We then refine this with the client and produce a final functional specification ready for development.

  • Development

    Armed with the functional specification we break down all Use Cases into tasks within our project management system and allocate timelines and resources. We also give the client access so they can clearly see the progress.

  • User Acceptance Testing

    The exciting part is releasing the new software onto the staging server for the client to commence testing. We do this regularly throughout the project to avoid a last minute disappointment. It also gives us the space to pivot and change direction of necessary.

  • Launch

    Once all testing is completed we are ready to launch. We then move into a maintenance phase and support our development for a minimum of 30 days and we never charge for any bugs, that’s our fault, we own so we will fix it.

On Budget, Delivered Early

We needed a unique web application that combined AI with smart devices to create an emotional spell checker for divorcing couples. Hicaliber built a web...

09/02/2019
Kim Renshaw

Brisbane, QLD

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